Parent voice

Tell us how we're doing

You know your child best — and what you notice helps us improve. Share a compliment, a suggestion, a concern or an incident report, and it goes straight to our team.

“I have something to share”

Good news, ideas and worries are all welcome — every message is read.

I'd like to share Please choose what you'd like to share.

It's about Please choose a topic.

Parent / guardian name Please enter your name.

Email Please enter a valid email address.

Phone (optional)

Child's name & grade (optional)

When did it happen? (optional)

What would you like to tell us? Please tell us a little more so we can help.

What would a good outcome look like? (optional)

Pressing the button sends your message straight to our team, and we'll reply to your email. You can also send yourself a copy by WhatsApp or email afterwards. Prefer to talk it through? Call the office on +973 1755 0011.

What happens next

How we listen

It reaches us straight away

Your message lands with our front office the moment you press send. If you like, you can also keep a copy by sending it from your own WhatsApp or email.

The right person looks into it

Depending on the topic, that may be your child's homeroom teacher, a coordinator, or the Principal. Concerns are treated seriously and confidentially — and your child will never be penalised for something you raise in good faith.

You hear back

We aim to reply within 1–2 days. If a concern can't be resolved informally, our Parent Complaints Policy sets out the formal stages, from the Principal onwards.

Is a child unsafe right now? Please don't wait on a form — call us straight away on +973 1755 0011 (Sun–Thu, school hours) or WhatsApp +973 3364 1011.

This form is for parents and guardians of current AFS pupils. Thinking of joining us? Our contact page is the best place for enquiries and visit bookings.